How to set up Mozilla Thunderbird email

This guide explains how to add your WebhostingNZ email account to Mozilla Thunderbird.

Before you start

Make sure the email account has already been created in your hosting control panel.

You will need:

• your full email address
• your email password
• your domain name

Step 1: Add the email account

Open Thunderbird.

If this is your first time using Thunderbird, choose the option to use your existing email address.

If you already use Thunderbird, open the menu and go to:

Account Settings → Account Actions → Add Mail Account

Step 2: Enter your account details

Enter:

• your name
• your full email address
• your email password

Tick Remember password if you want Thunderbird to save the password.

Click Continue.

Step 3: Check the detected settings

Thunderbird may try to detect the mail settings automatically.

If the detected settings are correct, you can continue.

If they are incorrect, choose Manual config and enter the settings below.

Recommended Thunderbird settings

Use IMAP unless you specifically need POP3.

Incoming IMAP

• Protocol: IMAP
• Server: mail.yourdomain.co.nz
• Port: 993
• SSL: SSL/TLS
• Authentication: normal password
• Username: your full email address

Outgoing SMTP

• Server: mail.yourdomain.co.nz
• Port: 465
• SSL: SSL/TLS
• Authentication: normal password
• Username: your full email address

Replace yourdomain.co.nz with your own domain name.

POP3 option

If you specifically want to use POP3, use:

• Protocol: POP3
• Server: mail.yourdomain.co.nz
• Port: 995
• SSL: SSL/TLS
• Authentication: normal password
• Username: your full email address

Step 4: Finish setup

Click Re-test if Thunderbird asks you to check the settings.

Once the settings are accepted, click Done.

Thunderbird should now connect to your mailbox.

Need help?

If Thunderbird cannot connect, please contact WebhostingNZ support and include the exact error message shown in Thunderbird.

Contact support